Force of Nature Beefs Up Its Supply Chain Game

Before Owlery, Force of Nature's logistics operations were full of manual processes and lacked integrated technology. The company had no TMS, and its WMS couldn't coordinate the transportation of 100+ fresh or frozen shipments per week.

‍

• Managing shipments revolved around emails and spreadsheets
• High risk of human error in order processing and carrier coordination
• Reliance on a limited set of carriers — no time to find competitive shipping options

‍

The bottleneck was especially painful in frozen LTL shipping, a niche market where flexibility and competitive pricing are crucial.

Implementing Owlery's TMS gave Force of Nature:

‍

• Automated order management — electronically send release orders to warehouses, ASNs to 3PLs, and tracking updates and shipping notifications to customers
• Centralized carrier quoting with access to real-time pricing options
• Supply chain optimization through network analyses and SKU-level data insights
• Robust invoice auditing to find discrepancies, recover funds, and identify cost-saving opportunities
• Unparalleled collaboration — everyone in the company can access the Owlery portal, with support lines open 24/7

Force of Nature saw a 3x ROI boost with Owlery.

• COGS reduction: eliminated every $8.50 order entry and ASN fee charged by warehouse partners, and scaled to new carriers with rates 22.8% lower than previous providers
• Data-driven insights: market pricing data for network analyses and scenario planning; detailed cost-per-unit metrics by SKU in minutes
• Time savings: automating routine tasks saved the logistics team almost 20 hours each month
• Ease of use: everyone who needs access has it, and all quoting and spend data lives in dashboards for finance
• Customer experience: real-time tracking links provided to customers at scale

‍

‍

"The customization possibilities with Owlery, and how helpful their team is, is incredible." — Shawn Gray