A web-based interface provided by an individual carrier where shippers or brokers can log in to check shipment status, view tracking details, and access documents for loads hauled by that specific carrier.

A manual phone call or message from a shipper or broker to a carrier or driver requesting a current location and status update on an active shipment.

A centralized logistics command center - physical or digital - that provides end-to-end visibility, analytics, and decision-making tools across all transportation and supply chain operations.

A scheduled time window at a receiving facility during which a carrier is expected to arrive for unloading, typically coordinated in advance to manage dock capacity and labor.

The projected date and time a shipment is expected to arrive at its destination, calculated from carrier transit data, route information, and real-time location updates.

Automated notifications triggered by specific shipment events or threshold breaches - such as a pickup not confirmed by a set time, a delivery running late, or a document not received - that prompt immediate action from the logistics team.

The process of identifying, escalating, and resolving shipment events that deviate from plan - such as late pickups, delivery delays, missing documents, or temperature excursions.

A virtual geographic boundary set around a specific location - such as a warehouse, distribution center, or delivery site - that triggers automated actions when a vehicle enters or exits the defined area.

Real-time awareness of a shipment's location and status while it is actively moving between origin and destination - the period after pickup and before delivery.

A shipment that arrives at its destination after the agreed-upon delivery date or appointment window, triggering potential penalties, customer dissatisfaction, and downstream operational disruptions.

A shipment exception that occurs when a carrier fails to arrive at the origin facility within the scheduled pickup window, requiring re-tendering or rescheduling.

An AI- or machine-learning-enhanced arrival estimate that goes beyond simple transit-time calculations by incorporating real-time traffic, weather, historical lane performance, and driver behavior data.

The ability to see the current location, status, and estimated arrival of every shipment as events happen - not hours or days after the fact.

A predefined event in the shipment lifecycle - such as order released, carrier tendered, picked up, in transit, arrived, delivered, or POD received - that marks the completion of a key step.

Notifications or data records that communicate the current state of a shipment at key points in its lifecycle - such as tendered, picked up, in transit, out for delivery, and delivered.

The process of monitoring a freight shipment's location, status, and condition from pickup through final delivery using carrier-provided data, GPS, or EDI updates.

End-to-end awareness of goods, information, and financial flows across every stage of the supply chain - from raw materials through production, transportation, and final delivery.

The ability to follow a shipment's journey through every handoff and status change from origin to destination, creating a complete chronological record of its movement.