Product Updates

"Did Order 77356 ship?" "Can you get me the POD for that Kroger order?" "FYI - this PO won't be ready till Tuesday."

Every logistics team's day is filled with questions and changes from sales, finance, procurement, and partners. It's endless busy work.

Sound familiar? Logistics teams spend half their day fielding questions and chasing updates for everyone else in the building. You didn't get into this role to be a human search engine.

What if someone else could handle all that - and they never called in sick, never forgot, and were available in the same Slack channels and inboxes your team already lives in?

That's what's coming.

We're working with a small group of customers to shape it, and the early results have everyone really excited.

Tender dozens of contracted loads at once instead of one at a time. Owlery auto-assigns each load to the right carrier based on your routing rules - no manual matching required.

What's included:

• Bulk tender in seconds. Select multiple loads and tender them all in one action. Owlery matches each to the correct contracted carrier automatically.

• Recurring load templates. Copy your daily or weekly load plans and re-tender with a single click. Same lanes, same carriers, zero rework.

• Built for volume. Whether you're tendering 10 loads or 100, Bulk Tendering turns your most repetitive workflow into your fastest.

Owlery now automatically matches freight invoices to the exact orders that shipped on them - including multi-stop and consolidated loads.

What's included:

• Invoice-to-order matching. Every invoice is linked to the specific orders it covers, even across complex multi-stop shipments.

• True freight cost per order. Multi-order loads get allocated accurately so you have real landed cost data - no more splitting costs with formulas and estimates.

• Cleaner financials. Tighter accruals, more accurate cost allocation, and fewer manual breakdowns for your finance team.

We've reorganized Owlery's sidebar around the way freight teams actually work, grouping everything into clear sections for Operations, Procurement, Finance, and Analytics & Insights.

What's changed:

• Operations goes straight to order planning, quoting, shipments, and dock scheduling.

• Finance finds invoices, statements, and variance reports right where you'd expect.

• Analytics & Insights gives leadership one-click access to scorecards, spending, and performance metrics.

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No training required - just open Owlery and everything's where it should be.

Owlery now separates two distinct on-time metrics so you can pinpoint exactly where delivery issues originate.

What's included:

• On Time vs. RDD. Track whether shipments met your customer's requested delivery date - the number that shows up on their scorecard.

• On Time vs. Scheduled Appointment. Track whether your carrier showed up when they said they would - the number that tells you if your carrier is performing.

• Root cause analysis. See the full distribution of how late loads are running, drill into specific loads, and filter by carrier, lane, broker, or mode to isolate issues.

Direct Tendering lets you skip the quoting process and send shipments straight to your go-to carriers. This update makes it faster and smarter.

What's new:

• Tender directly to trusted carriers. Send a shipment to a specific carrier with one click. They receive a tender they can accept or decline - no delays.

• Carrier Decides mode. Not sure if a shipment should be FTL or LTL? Let the carrier quote the best mode and rate.

• Lane-level preferences. Owlery now remembers your settings by lane - mode selection, BOL configuration, facility notifications - sorepeat shipments get faster every time.

All your freight documents - BOLs, PODs, invoices, rate confirmations - searchable in one place.

What's included:

• Universal search. Type any reference number (load, order, PO) and instantly find the documents you need.

• Automatic collection. Owlery pulls documents from every carrier and broker you work with. No more portal-hopping.

• Organized by shipment. See all related documents grouped together with key details like origin, destination, and dates, with instant preview and download.

When a load is marked delivered, Owlery now automatically requests the Proof of Delivery from your broker or carrier.

What's included:

• Automatic requests. POD requests go out right after delivery - no manual emails or reminders needed.

• One-click upload links. Brokers and carriers get a simple link to submit their PODs.

• Tied to the load. Everything is linked directly to the shipment record in Owlery, keeping your billing workflows clean and reducing payment delays.

Assign warehouse contacts as General, Inbound, Outbound, or Site Lead so Owlery automatically routes communications to the right person.

What's included:

• Role-based routing. Your inbound manager only gets inbound alerts. Your outbound team only sees outbound communications. No more irrelevant notifications.

• Multi-warehouse support. When orders move between facilities, the right contacts at each location are automatically kept informed.

Every quote now shows what you've previously paid on that exact lane - right in the quoting workflow.

What's included:

• Historical pricing in context. See your past rates on any lane without searching through spreadsheets or old emails.

• Built-in benchmarking. Compare incoming carrier quotes against your actual history to negotiate with confidence.

• Faster decisions. Approve rates or push back immediately with the data you need right in front of you.